Never Split the Difference: Negotiating as if Your Life Depended on It by Tahl Raz, Chris Voss (Paperback, 2017)
A former FBI hostage negotiator offers a new, field-tested approach to negotiating – effective in any situation. After a stint policing the rough streets of Kansas City, Missouri, Chris Voss joined the FBI, where his career as a kidnapping negotiator brought him face-to-face with bank robbers, gang leaders and terrorists. 288 pages Voss, Chris
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